Policies

Returning Student Account Information

Henderson State University has implemented this interim policy regarding the maximum allowable student account balances. The interim policy provides returning students who were enrolled during Spring/Summer 2019 or a previous term time to pay down balances as the university implements stepped-down maximum student account balance limits over the next two academic years. At the end of this process, the university will not allow students with a prior-term balance to register for the Spring 2021 academic term and future terms.

Students who have been out of continuous enrollment for 365 calendar days must apply for readmission to the university. These students will not be readmitted until their prior account balances are paid in full. 

Fall 2019: Returning students for Fall 2019 who have past account balances in excess of $2,500 must bring their account balances to $2,500 or pay one-third of their balance by August 23, 2019, and establish a repayment plan by October 30, 2019. HSU advises these students to contact the university immediately by phone (870-230-5000) to schedule an appointment. In order to establish a repayment plan, students will be required to sign a Statement of Financial Responsibility, Promissory Note, and Payment Plan Agreement as requested by Student Accounts.

  • Henderson State’s installment plan schedule for the Fall 2019 term has changed to include 4 payments during each semester. Installment dates for Fall 2019 are as follows:
  1. August 23, 2019
  2. September 13, 2019
  3. October 4, 2019
  4. October 30, 2019

Mini-January & Spring 2020 Pre-Registration: Pre-Registration will begin in November 2019. Students who have paid total balances to below $1,500 will be eligible for pre-registration for Mini-January and Spring 2020. Students who have balances of more than $1,500 must meet with Student Accounts to establish a repayment plan by October 30, 2019. Once the repayment plan is accepted by the university and the student signs a Statement of Financial Responsibility, Promissory Note, and Payment Plan Agreement as requested by Student Accounts, the student will be allowed to pre-register for Mini- January and/or Spring 2020.

  • All balances must be paid to below $1,500 total.
  • Mini-January & Spring 2020 charges and the prior-term balance (up to the $1,500 maximum) may be paid in 4 payments according to the installment plan schedule for that semester.

Spring 2020 Payment Installment Dates

  • January 10, 2020
  • February 7, 2020
  • March 6, 2020
  • March 27, 2020

Summer/Fall 2020 Pre-Registration: Pre-Registration will begin in April 2020. Students who have paid prior balances to below $500 will be eligible for pre-registration for Summer 2020 and Fall 2020. Students who have balances of more than $500 must meet with Student Accounts to establish a repayment plan by Friday, March 20, 2020. Once the repayment plan is accepted by the university and the student signs a Statement of Financial Responsibility, Promissory Note, and Payment Plan Agreement requested by Student Accounts, the student will be allowed to pre-register for Summer 2020 and/or Fall 2020.

  • Mini-May 2020: Students must fulfill the following obligations by the first day of classes (May 11) to be eligible to register for the next semester or term.

    • All balances from prior terms must be paid to below $500.

    • 100% of tuition, fees, room and board must be paid in full for Mini-May 2020 on the first day of class for Mini-May 2020.

  • Summer I, 2020: Students must fulfill the following obligations by the first day of classes (June 1) to be eligible to register for the next semester or term.

    • All balances from prior terms must be paid to below $500.

    • Mini-May 2020 balances must be paid in full.

    • 100% of tuition, fees, room and board must be paid in full for Summer I, 2020 on the first day of class for Summer I, 2020.

  • Summer II, 2020: Students must fulfill the following obligations by the first day of classes (July 6) to be eligible to register for the next semester or term.

    • All balances from prior terms must be paid to below $500.

    • Mini-May and/or Summer I 2020 balances must be paid in full.

    • 100% of tuition, fees, room and board must be paid in full for Summer II, 2020 on the first day of class for Summer II, 2020.

  • Fall 2020: Students must fulfill the following obligations by the first day of classes (date to-be- determined) to be eligible to register for the next semester or term.

    • All balances from prior terms must be paid to below $500.

    • Mini-May, Summer I and/or Summer II 2020 balances must be paid in full.

    • Fall 2020 charges and the prior-term balance (up to the $500 maximum) may be paid in 4 payments according to the installment plan schedule for that semester.

Mini-January & Spring 2021 Pre-Registration: Pre-Registration will begin in November 2020. Students who have paid prior balances in full will be eligible for pre-registration for Mini-January and/or Spring 2021. Students must fulfill the following obligations:

  • All balances from prior terms must be paid in full.
  • All current charges may be paid in 4 payments according to the installment plan schedule for that semester.

Statement of Responsibility

I understand that I will be registered for the courses herein. I understand that my student account will be charged with all tuition and fee costs associated with these classes, and I also will be charged with the housing and meal plans I have accepted and any additional charges incurred (textbook charges, library fees, traffic fines, etc.). I will be responsible for these charges. If I wish to drop/withdraw from individual courses, it will be my responsibility to do so. If I wish to withdraw from ALL courses it will be my responsibility to do so by contacting the Registrar’s Office, Womack Hall, 210.

Payment Options

All tuition, fees, room and board are due using the installment dates described below. Students can view their account balances and pay their bills in MyHenderson. Students with remaining balances after all aid is applied or students not receiving financial aid must use one of the following payment options:

  1. Pay Online through MyHenderson

  2. Pay at the Business Office Cashier’s Window, 3rd Floor of Womack Hall

  3. Pay on a university installment payment plan through MyHenderson or Business Office Cashier’s Window or sign up for installment payments through Nelnet at www.MyCollegePaymentPlan.com/henderson

Fall 2019 Payment Installment Dates
August 23, 2019
September 13, 2019
October 4, 2019
October 30, 2019

Spring 2020 Preregistration Begins
November 1, 2019

Spring 2020 Payment Installment Dates
January 10, 2020
February 7, 2020
March 6, 2020
March 27, 2020

Summer and Fall 2020 Preregistration Begins
March 30, 2020

Appeal Requests

Appeal requests must meet specific criteria and should be formally submitted to the Director of Student Accounts at studentaccts@hsu.edu with all required documentation no later than one month before the first day of classes (Aug. 14, 2019 for Fall 2019 term).

What are the criteria for qualifying for an appeal?

  • Student is requesting permission to enroll in future term classes and has an account balance that does not exceed:
  1. $3,500 for Fall 2019
  2. $2,500 for registration for Mini-January 2020 and/or Spring 2020
  3. $1,500 for registration for Summer 2020 and/or Fall 2020
  4. $1,000 for Mini-January 2021 and/or Spring 2021
  • Student must submit a letter explaining the circumstances that justify an appeal and a feasible plan for paying back the balance owed within one term
  • Student is willing to sign Statement of Financial Responsibility, Promissory Note, and Payment Plan Agreement
  • Student submitting an appeal authorizes release for the following information to be shared with the committee:
  1. Student has maintained eligibility for federal and state aid
  2. Student has used all available financial aid to pay for tuition, fees, room, and board
  3. Student is in good academic standing and making satisfactory progress toward degree completion/graduation
  • For appeals for the spring 2020 semester and thereafter, students must also have completed a FAFSA and have accepted all available federal and state aid

In order to be considered for appeal, items a-e above must be met.

The appeals committee is comprised of the following representatives:

  • Student Accounts Rep
  • Financial Aid Rep
  • Admissions Rep
  • Academic Advising Rep
  • University Advancement Rep

Appeal Form

The decisions of the appeals committee are final.

We are here to help you. Henderson State University wants to work with you to make sure that you have access to all of the grant, scholarship, loan, waiver, and work-study programs that are available to continue your college education. Please contact us at (870) 230-5000 to schedule an appointment if you have questions about your account. You can also log into your MyHenderson account to view your balance or make a payment. If you need information about additional funding sources, please visit hsu.edu/financialaid for information.

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