Assistant Innkeeper

Captain Henderson House

Job Description:  The Assistant Innkeeper serves as the primary point of contact for guests, extra help and Innkeeper Assistants in the absence of the Innkeeper.  This position works under the general supervision of the Innkeeper.  Must be available and willing to work evenings and weekends.  Duties and responsibilities include the following:  assists the Innkeeper in all aspects of his/her responsibilities; manages household staff in the Innkeepers absence, coordinates with Innkeeper and monitor/perform daily check-in and early arrivals; coordinates and/or performs urgent maintenance request to include but not limited to stopped toilets, flipping breakers, attending to spills and messes as they occur; greets visitors and prospective guests; verifies cleanliness, order, temperature and lighting of the guest rooms, assists with housekeeping, laundry and baking, dusts, sweeps, and mops the common areas; restocks upstairs and downstairs kitchenettes, responsible for typing and proofreading various documents using Microsoft Word and Microsoft Excel as well as aspects of the HSU Google Suite, takes calls, reservations, and provides general information and assistance; retrieves, opens, and distributes departmental mail as needed; maintains various computerized and paper files, records, and logs; inventories and assists in ordering household and food supplies as needed in the absence of the Innkeeper; supervises staff in the absence or at the direction of the Innkeeper, other duties as assigned or deemed necessary.

Qualifications: Henderson State University is an Equal Opportunity/Affirmative Action Employer with a significant commitment to the achievement of excellence and diversity among its faculty, staff, and students. In pursuit of this commitment, candidates will possess the formal equivalent of a high school diploma, plus one year of clerical experience.  Other job-related education and/or experience may be substituted for all or part of these basic requirements. Definite preference will be given to candidates with hospitality experience.

Salary:  $25,000.00

University: Henderson State University is located in Arkadelphia, Arkansas, a charming, family-centered community of 11,000 residents situated one hour south of Little Rock, Arkansas on Interstate 30.  Nestled in the foothills of the Ouachita Mountains, the community is home to two universities, a strong public school system, a thriving medical community, two recreational rivers, the iconic Lake DeGray, and is approximately 30 miles from historic Hot Springs National Park, one of the great American treasures.  Please visit, or for more information about Henderson State University and our community.

Department:  The Captain (Charles Christopher) Henderson House is named for its former owner and namesake of Henderson State University. This magnificent 9,000 square-foot mansion began as a small cottage built in 1876. In 1906, however, this small cottage was incorporated into what was then known as the “Big House.” In the 1920s, the “Big House” was again expanded, creating the present structure. The Captain Henderson House contains what is arguably the best collection of interior wooden fretwork in the state of Arkansas. The mansion remained in the Phillips family until 1979, when Mary Jo Mann and Ruth Stone, granddaughters of Claude Phillips and graduates of Henderson, sold the house and property to the university. Their mother, Eloise Phillips Stone, was the last owner and resident. In 1998, the house was named to the National Register of Historic Places. Until its renovation in 1999, it served as the university’s museum, showcasing the school’s rich history. This most recent renovation has restored the mansion to its former majesty.

Application: Interested candidates should submit a letter of application, current resume, names and contact information of three references in PDF format to:

Review of applications will begin February 11, 2019, and continue until the position is filled.  The final applicant for this position will be required to submit to a background screening including a criminal background check and financial records check pursuant to university policy.  Under the provisions of the Arkansas Freedom of Information Act, applications are subject to public inspection upon written request.